"The UV system would fault our almost daily with multiple faults. Scott recommended several things to improve the situation. It took some time and money but after he upgraded our system, we our system has run great without a hard down for four years."
"We kept having problems with shutter faults, over temp faults, and ruptured hoses. We were about ready to scrap it out when another OEM REP recommended TBM. Scott modified and rebuilt our UV cassettes, and worked on our water system. I don't think our system has ever run this well!"
"We thought our chiller would have to be replaced since OEM no longer supported it. Scott changed out modules and PLC and got us running again."
"We had a hard down and a customer OK in 1 day. Scott worked through the night to get us up and running."
"We were down and called TBM. When I asked what it could be, Scott told me a couple of things it could be but after a couple of hours, he found it was just a small issue. He could have changed out the other parts and charged me a lot more and I wouldn't have been the wiser, but he didn't. That means something."
"Our PLC went out on our dryer. The OEM didn't have any more but Scott was able to repair it."
"We kept loosing compressors. Scott came in and looked at the install of used press and told us what we needed to do to get oil return. It's been 3 years and we haven't had to replace another one since!"
"I called TBM but Scott didn't have room in his schedule to come, but talked our maintenance guy through a temporary fix over the phone and got us up and running until he could come in."